Payments

Payments

For in-person or Telehealth appointments payment is required on the day of your session. Payments will be processed online via our Halaxy system. For more information about our online payment processing or frequently asked questions, please see here

Minds of Light Psychology are unable to Bulk Bill sessions, payment is due at the time of consultation. 

Cancellation policy 

Late Cancellations / Missed Appointments
If you cancel your appointment with less than 48 hours notice or you do not attend without providing notice, you will be charged the full fee for this session. Please also be aware that rebates through Medicare or private health insurance are not available for cancelled or unattended appointments.

Why We Charge for Late Cancellations

When a cancellation occurs at the last minute, three individuals are affected: your psychologist, who has invested time to prepare for your session; other clients on the waitlist who require therapy and are eager for their turn; and yourself, as you miss the opportunity to connect.